Troubleshooting
Having issues with connection, latency, or headsets? Check out this folder to learn more.
Network Best PracticesHere are recommended network settings and device specifications. Following these best practices will help maximize speed, reliability, and overall functionality across all features of the platform.
Resetting Chrome MicrophoneWhen you're having issues with your headset, resetting your microphone in Chrome is also a good “check the box”.
Clearing your Chrome Cache and CookiesClearing your Chrome Cache and Cookies can help speed up your browser.
Microsoft Audio SettingsUse the steps below to troubleshoot your audio settings when using a Microsoft Windows device. Note - all of this is cited from Microsoft's Support page.